Security and Compliance

GDPR

GDPR (General Data Protection Regulation) is the latest set of rules in the European Union governing how personal data can be used and stored.

Read documentation

SOC 2 (Type II)

SOC 2 compliance (Service Organization Control 2) is a voluntary compliance standard developed by the American Institute of CPAs (AICPA) that ensures an organization has established security processes and practices at each level of the company.

Read documentation

HIPAA/HITECH

At CallRail, we take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, ensuring covered entities and the agencies that serve them maintain compliance with the regulations of HIPAA and HITECH.

Read documentation

Responsible AI

AI has the power to transform technology as we know it. In the face of these changes, we’re recommitting to our guiding principles of transparency, ethical innovation, and security.

Learn more

CCPA

CCPA (California Consumer Protection Act) is California's groundbreaking privacy law that provides data protection of any personal information to California residents.

Read documentation

PCI

CallRail’s PII redaction feature was built to help businesses uphold security standards and protect their customer’s personal and financial data as well as reduce liability when payment information is exchanged during a phone call that is recorded or transcribed.

Read documentation

Vulnerability Disclosure Program

CallRail accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants.

Submit a vulnerability

Compliance and Certifications

GDPR

GDPR (General Data Protection Regulation) is the latest set of rules in the European Union governing how personal data can be used and stored.

Read documentation

SOC 2 (Type II)

SOC 2 compliance (Service Organization Control 2) is a voluntary compliance standard developed by the American Institute of CPAs (AICPA) that ensures an organization has established security processes and practices at each level of the company.

Read documentation

HIPAA/HITECH

At CallRail, we take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, ensuring covered entities and the agencies that serve them maintain compliance with the regulations of HIPAA and HITECH.

Read documentation

CCPA

CCPA (California Consumer Protection Act) is California's groundbreaking privacy law that provides data protection of any personal information to California residents.

Read documentation

PCI

CallRail’s PII redaction feature was built to help businesses uphold security standards and protect their customer’s personal and financial data as well as reduce liability when payment information is exchanged during a phone call that is recorded or transcribed.

Read documentation

Vulnerability Disclosure

CallRail accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants.

Submit a vulnerability

Responsible AI

AI has the power to transform technology as we know it. In the face of these changes, we’re recommitting to our guiding principles of transparency, ethical innovation, and security.

Learn more

Compliance and Certifications

GDPR

GDPR (General Data Protection Regulation) is the latest set of rules in the European Union governing how personal data can be used and stored.

Read documentation

SOC 2 (Type II)

SOC 2 compliance (Service Organization Control 2) is a voluntary compliance standard developed by the American Institute of CPAs (AICPA) that ensures an organization has established security processes and practices at each level of the company.

Read documentation

HIPAA/HITECH

At CallRail, we take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, ensuring covered entities and the agencies that serve them maintain compliance with the regulations of HIPAA and HITECH.

Read documentation

CCPA

CCPA (California Consumer Protection Act) is California's groundbreaking privacy law that provides data protection of any personal information to California residents.

Read documentation

PCI

CallRail’s PII redaction feature was built to help businesses uphold security standards and protect their customer’s personal and financial data as well as reduce liability when payment information is exchanged during a phone call that is recorded or transcribed.

Read documentation

Vulnerability Disclosure

CallRail accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants.

Submit a vulnerability

Responsible AI

AI has the power to transform technology as we know it. In the face of these changes, we’re recommitting to our guiding principles of transparency, ethical innovation, and security.

Learn more