How does the free trial work?

Every account starts with a 14-day free trial. We don’t require a credit card to get started, and we won’t bill you until your trial is over.

What if I go over my included usage?

We’ll continue to track your leads so that your reports stay up-to-date. Once you go over your included usage, you’ll be billed at the “Additional Usage” rates on your current plan. You can always upgrade your pricing plan as your business grows.

Can I get a demo?

Of course! Click here to set up a personalized demo of the CallRail platform. A CallRail expert will customize the tour to make the most of your time.

Which countries do you support?

CallRail is available in the United States, Canada, the UK and Australia. For International pricing, see our UK and Australia pricing pages.

How will I be billed?

For customers with monthly billing, each month we'll automatically invoice your credit card for the amount of the base fee for the upcoming month and the additional usage from the previous month. For example, if you become a customer on the 15th, we’ll bill you on the 15th of each month.

For customers on a plan with annual billing, your base fee for the upcoming 12 months is due upon credit card entry. Additional usage for each previous month will be automatically billed to your credit card on the same day each month.

Can I use CallRail and still be HIPAA compliant?

We take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, but we also sign a business associate agreement (BAA) with each of our Healthcare clients. Contact us today to get your BAA set up and learn about our specific Healthcare plans.