Lead tracking software

Transform customer interactions with CallRail's lead tracking software powered with advanced conversational AI. Track calls and forms with automated call transcriptions, summaries, and AI insights into phone conversations.

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How CallRail’s lead tracking software helps your business improve marketing and operations

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Enhanced sales and marketing alignment

Lead tracking software provides insights into lead sources and behavior, aligning sales and marketing teams for targeted campaigns and improved sales processes.

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Increased conversion rates

By analyzing tracking data, businesses can pinpoint high-converting strategies and channels. This optimization boosts conversion rates through targeted marketing and sales tactics.

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Better customer insights

Lead tracking software provides essential customer data on behavior, preferences, and pain points. By monitoring the complete customer journey, CallRail offers insights for tailored communication, effectively meeting customer needs.

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Enhanced reporting and analytics

The software usually has strong reporting and analytics tools for businesses to gauge lead generation and sales performance. This data-driven method aids in decision-making and enhancing strategies.

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Automation of routine tasks

Automation features cover tasks like follow-up emails, reminders, and lead scoring, as well as call routing, recording, and transcription. It saves time, minimizes errors, and prevents leads from slipping through the cracks.

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Comprehensive call analytics

CallRail's software offers detailed call analytics to help businesses identify the most effective marketing campaigns. This data enables better marketing strategy optimization for improved ROI.

#1 CALL TRACKING, AGAIN

CallRail is the #1 ranked Inbound Call Tracking product on G2 since 2018

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Better marketing driven by AI-powered insights

Explore how CallRail’s lead tracking software works

Multi-level call and form tracking

Monitor interactions from start to finish with detailed source and visitor tracking, providing valuable insights into lead origins and behavior. Enhance your marketing strategy with precise, actionable data.

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AI-generated call sentiment summary

Conversation Intelligence

Gain deeper insights into caller needs and preferences through detailed call transcriptions. Understand your leads better and tailor your approach for improved results.

Convert Assist

Use the power of our deeply trained AI to convert more leads and optimize your customer experience through automated coaching, planning, and follow-ups. 

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AI-generated call sentiment summary

Integrations

Connect seamlessly with over 50 platforms, including HubSpot, Salesforce, Google, and more. Streamline your workflows and enhance your data management with effortless integration.

CallRail goes great with everything

Our call tracking integrates with the most popular small business software, from Google Business Profile and Google Ads, to email platforms and customer management tools.

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Hear what our customers are saying about the CallRail lead tracking software

“AI allows businesses like ours to increase value at the moment and impact topline growth across the entire organization.”

Ellis Ishee, Black Tie Movers

“Premium Conversation Intelligence allows our team to quickly review and assess our client's calls so we can gain valuable insights into the quality of leads our marketing efforts are providing. 

We can then make data-driven decisions regarding any changes that need to be made within our campaigns and strategies."

Michael Palmer, Director of Digital Marketing, Brand Ranch Media

“With Conversation Intelligence, I have new insights into what’s working in our campaigns and what’s not. Sometimes even a simple word change can make all the difference.”

Ryan Cook, Directory of Digital Strategy, Wit Digital

Ready to get started with CallRail?

Unlock the power of effective lead tracking with CallRail. Empower your business to save time, optimize conversions, and deliver outstanding customer experiences.

Try CallRail’s lead tracking software completely free for 14 days!

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What is CallRail’s lead tracking software?

CallRail’s lead tracking software is an AI-powered platform designed to track and analyze incoming leads through call and form tracking, providing insights into customer interactions and campaign performance.


How is it helpful to businesses?

It helps businesses by providing actionable data on lead sources and interactions, allowing for more informed marketing decisions, improved customer service, and optimized ad spend.

How does it handle lead attribution?

CallRail’s software uses detailed source and visitor tracking to attribute leads to their original source, enabling accurate measurement of campaign effectiveness and ROI.

What reporting capabilities are available?

CallRail offers customizable reports and analytics, including call recordings, call duration, lead quality, and source performance, to provide deeper insights on lead activity.

Is it a scalable solution?

Yes, CallRail’s solution is scalable, accommodating businesses of all sizes and adapting to growing data needs with flexible features and integrations.

What automation features are available?

The software includes automation features such as lead notifications, call routing, and integration with CRM systems to streamline workflows and enhance efficiency.

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