WELCOME TO
CallRail Labs is open to those who want to experience the latest tech before anybody else. It’s where like-minded innovators experiment with cutting-edge AI and shape the future of — CallRail’s most advanced products — and the way they work.
New from CallRail Labs
Know which callers ask for appointments
Leads who request appointments tell you they’re closer to purchasing other callers. With this CallRail Labs release, you instantly pinpoint them.
AI analysis that surfaces buyer intent
Curious whether a new lead needs a follow-up? There’s no longer a need to listen to the call. CallRail Labs’ alpha will immediately notify you when a prospect is ready to become a customer.
Identify sales and bookings automatically
Analyze call transcripts using AI to find phrases, related terms, and even context clues that indicate whether a sale was made on the call or not.
Build relationships with caller details
Automatically surface details about your callers that help you establish trust and build strong relationships.
Past releases
Under review
Implemented
Collaborate with our Community
Make the most of CallRail Labs by joining conversations about our latest experiments with other CallRail customers in our Community. It’s a space for sharing feedback, questions, and results.
Learn about our Lab releases
CallRail Launches Latest AI-Powered Solution in its Conversation Intelligence® Suite
Read the article
Inside AI innovation: A conversation with CallRail’s CPO and AssemblyAI’s CEO & Founder
See the conversation
How AI helps this agency build better frontline teams — and campaigns
Read the case study
Try our latest experiments
Start testing our latest Premium Conversation Intelligence™ experiments today. If you’re not already a customer, you can experience everything we offer free for 14 days.
