Smith.ai

24/7 virtual receptionists who provide qualification, answering & intake services.
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Process overview
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Smith.ai Integration Overview

Smith.ai receptionists can handle calls that you forward to us from your CallRail account via Call Flows. You can create one or multiple Call Flows directly from your CallRail account and the phone tree you want callers to go through based on their referral source.

If you are not using Call Flows for your call routing, you can forward your calls directly from your tracking numbers, under the Tracking tab within your CallRail account.

Integration Features

  • Never miss a call and capture every opportunity to grow your business, as our live agents answer calls around the clock for you.
  • Save time by letting Smith.ai agents screen leads on the first call or chat, using your criteria.
  • Improve your speed-to-lead and unburden staff who need to answer calls.
  • Be confident that a friendly, helpful professional is answering incoming calls, and your callers never reach voicemail.
  • Provide excellent customer service and be available beyond regular office hours.