App details
First Release
November 2024
RingCentral price
From $20/mo. per user
RingCentral Integration Overview
Imagine picking up the phone and already knowing exactly why someone’s calling—kind of like having a crystal ball for your business! With CallRail's integration with RingCentral, you can have smart, personalized conversations that hit all the right notes. This integration will allow you to see the source or campaign in your RingCentral incoming call information popup. This means you’ll know what brought the caller your way before you even say “hello”.
This integration will allow you to see your outbound calls placed in RingCentral right next to your inbound call data- all in CallRail. With easy access to the lead journey, you'll easily spot the moments that matter most and make every interaction count.
This integration is compatible with RingCentral’s voice product, RingEX.
Integration Features
- Source of Incoming Calls in RingCentral: Cater your conversations with real time source insights in RingCentral’s call popup
- Outbound Call Data in CallRail: Understand the complete lead journey with RingCentral outbound calls integrated into your CallRail timelines and reports
