App details
First Release
May 2023
Microsoft Teams Price
$4 per user/mo.
Microsoft Teams Integration Overview
Microsoft Teams consolidates your team's internal communication into one customizable, searchable interface, streamlining collaboration and workflow. With the Microsoft Teams integration, you can bring phone call, text message, and form submission data from CallRail directly into your existing workspace. Stay informed with real-time alerts, ensuring you never miss important updates. You can even respond to texts directly from your Microsoft Teams notification.
Efficiently manage multiple companies through separate Microsoft Teams channels and access daily performance summaries and insights for each. Stay informed about total calls, missed calls, and advanced metrics like week-over-week changes in call volume from different sources.
Integration Features
By integrating CallRail with Microsoft Teams, you can benefit from real-time notifications for calls, texts, and form submissions, enabling you to never miss a lead. Additionally, you can access automatic analysis and high-level takeaways without the need to manually dig into data for each company, account, or client. Promptly identify and address any issues that require attention and monitor notifications in real-time as a team, ensuring everyone stays informed and responsive. The integration also facilitates self-management for clients by providing a versatile lead tracking tool. Moreover, you can expedite your lead follow-ups by instantly sending form submissions to the appropriate parties.