Mailchimp

Use Mailchimp with CallRail to configure Customer Journey segments and triggers
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Tags added via automation (rules, keypad scoring, call flows) will appear under "Tags" on contacts with counts displayed.
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Mailchimp Integration Overview

MailChimp enables marketers to engage customers across channels by arming them with the tools they need to contact leads when it is most relevant.

By connecting CallRail with Mailchimp, marketers can use their CallRail data and events to configure Customer Journey segments and triggers in Mailchimp. For example, automating follow-up emails to leads after they submit a form, sending feedback surveys after a phone call, or triggering a promo code email when a lead sends a text message to the business.

The integration allows for a seamless customer experience, with automated and personalized messaging based on their actions, and streamlined contact management, enabling small business owners to focus on running their business.

Integration Features

  • Follow-up lightning-fast: Connect calls, form fills, and texts to email workflows to automatically send follow-up emails to leads after they submit a form or send feedback surveys after a phone call.
  • Simplify contact management: Automatically add form fills that opt-in to email to lists/audiences in Mailchimp.
  • Optimize segmentation: Create workflows in Mailchimp based on call sentiment, lead quality, and other call details in CallRail so you can send the right message at the right time.