Conversational AI platform
Put your call data to work for better marketing and operations with CallRail's Premium Conversation Intelligence™. Drive more of your best leads, boost revenue, and save time and money.
How CallRail’s conversational AI platform helps your business improve marketing and operations
Discover marketable trends within your call data
Spot upticks in spoken keywords or rising interest in a particular product or service in real-time so you can make the most of trends and convert more callers.
Derive insights from calls in an instant
Call summaries provide a 4-sentence explanation of your phone calls – helping your team understand the high points of all calls at a glance without listening to recordings or reading long transcripts.
Automate lead qualification in a few clicks
Automatically classify and categorize calls and form submission interactions when specific behavior, attribution, or conversation criteria are met.
Streamline call analysis
Call sentiment analysis highlights the calls that demand your attention so you can immediately jump in to convert hot leads or assist with disgruntled customers.
Coach your reps with proven talk tracks
See what high-performing sales and customer service representatives say to close more deals. Share insights with the rest of the team to improve talk tracks and help reps increase close rates.
Stay in the know – no matter the language
Multi-language transcriptions ensure your business can efficiently serve your diverse customer base while harnessing AI to foster stronger relationships and optimize your operations.
#1 CALL TRACKING, AGAIN
CallRail has been the top ranked Inbound Call Tracking product on G2 since 2018
Better marketing driven by AI-powered insights
Explore how CallRail’s Premium Conversation Intelligence™ works.
Save time and money
Streamline your operations with highly accurate automated call transcriptions, freeing up valuable resources to focus on the activities that truly move the needle for your business's bottom line.
Surface actionable insights
Delve into your conversations to uncover critical marketing insights. From keyword insights derived from organic search caller data to call sentiment analysis, make data-driven decisions that propel your business forward.
Automate lead qualification
Set parameters and automatically qualify leads, ensuring your efforts are concentrated on prospects with the highest conversion potential. Then, divide and conquer to quickly close your hottest leads.
Optimize conversions
With insights into lead quality, optimize not just for traffic, but for traffic that converts. Identify and replicate your most successful marketing tactics and refine your approach for sustained growth and higher ROI.
Empower your team
Use call coaching features to guide your team toward better performance and continuous improvement, helping you win and retain more business with every conversation.
CallRail goes great with everything
Our Call Tracking integrates with the most popular small business software, from Google Business Profile and Google Ads, to email platforms and customer management tools.
Hear what customers are saying about CallRail's conversational AI platform
“Today, I’m spending less time monitoring calls and more time serving our customers—which is the way it should be.”
Vlad Kandybovich, CEO, Qshark Moving Company
“Artificial Intelligence is moving into everything we do in marketing and advertising, and CallRail has really been ahead of the curve. The AI can automatically transcribe the conversation and we can tell what the tone of the conversation was without ever listening to it – that’s extremely beneficial.”
James Fogarty, Chief Idea Farmer, Brand Ranch Media
“With Conversation Intelligence, I have new insights into what’s working in our campaigns and what’s not. Sometimes even a simple word change can make all the difference.”
Ryan Cook, Directory of Digital Strategy, Wit Digital
Ready to try conversational AI?
Try CallRail’s Premium Conversation Intelligence completely free for 14 days!
How does conversational AI work?
At the heart of CallRail’s platform is an advanced AI algorithm that understands the nuances of human conversation. Whether identifying key moments in a conversation, recognizing different languages, or discerning caller sentiment, the CallRail conversational AI platform captures the essence of effective communication. Transform your call data into insights that drive your business objectives.
Conversational AI vs Conversation Intelligence vs chatbots vs generative AI
- Conversational AI is designed to mimic human-like interactions, providing more natural and engaging user experiences.
- Conversation Intelligence® by CallRail is AI purpose-built for phone calls. Conversation Intelligence analyzes all your calls, all the time, turning your conversations into easy-to-act-on insights.
- Chatbots offer scripted responses based on pre-defined conditions, often leading to limitations in handling complex queries.
- Generative AI creates content based on patterns it learns from data sets but lacks the contextual understanding that conversational AI brings to interactions.
With CallRail, you get the sophistication of conversational AI with the intelligence and adaptability to meet the evolving needs of your business and your customers.
Engage in contextual conversations with real-world use cases
From improving customer service efficiency to personalized marketing campaigns and beyond, deploying conversational AI opens up a world of possibilities. Imagine being able to:
- Automatically route customer calls based on inquiry type.
- Understand caller emotions and sentiments in real-time.
- Identify and act on emerging trends in customer queries.
- Personalize marketing messages based on insights gathered from conversations.
Ready to revolutionize your business communication?
Don’t let your business fall behind in leveraging the benefits of Conversational AI. Join other savvy business owners and marketing pros who are transforming their marketing and operations with CallRail’s AI.
Find the insights hidden in your call data
Have more productive conversations with CallRail's conversational AI platform.
Try Premium Conversation Intelligence completely free for 14 days!
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