Call transcription software
Note-taking is a thing of the past with CallRail's AI-powered call and voicemail transcription. Understand 20-minute calls at a glance, boost sales productivity, and uncover more marketing insights.
Why teams choose CallRail’s call transcription software
Understand your customers. Automatically analyze the keywords and questions spoken most often by your callers so you can ensure your messaging always hits the mark.
Learn from winning conversation. Quickly identify which talking points resonate so you can train your team to have better conversations that close more deals.
Identify at-risk callers instantly. Pinpoint customers and conversations that might need extra support from a team lead before you lose out on precious revenue.
Discover marketable trends. Spot upticks in spoken keywords or rising interest in a particular product or service in real-time so you can make the most of trends and convert more callers.
Save time by never listening to recordings again. Automatic transcripts for every single call means your team will never have to listen to long call recordings with a pen in hand ever again.
Scale your practices when calls increase. Take your market research from small-time to large-scale — automatic call transcripts make it easy to understand large volumes of calls at a glance.
Trusted reviews by businesses of all sizes.
Designed to enhance communication
Explore how call and voicemail transcription work.
Automatically transcribe your conversations with call transcription
Using powerful AI trained on over 2 million hours of voice data, CallRail’s Conversation Intelligence® automatically transcribes and analyzes all of your inbound and outbound phone calls with near human-level accuracy.
Unearth buried marketing insights
Who has time to listen to dozens or hundreds of recorded phone calls to glean customer trends or marketing insights? You don’t, but CallRail does—and it surfaces the most prevalent keywords you can take action on right away.
Coach your reps with proven talk tracks
See what high-performing sales and customer service reps are saying to close more deals, then share those insights with the rest of the team to tune up tired talk tracks or help your representatives quickly improve their win rates.
Respond faster with voicemail transcription
Get a lot of voicemails? CallRail transcribes those too. Visual voicemail makes it effortless to identify which callers need an urgent response and take note of all the important facts without having to listen to the messages in your inbox.
CallRail goes great with everything
Seamlessly integrate CallRail with your marketing tech stack to access accurate, complete attribution data.
See all integrations
Hear what our customers are saying about call transcripts:
"The ability to read through transcripts and listen to calls allows our clients to be able to better train their employees to capture leads."
Amanda A.
“We love being able to read call transcriptions to pull out the most important information rather than sitting through an entire 10-minute call."
Natalie G.
“Call transcripts get pushed to the CRM as a lead. This makes it easy for our team to follow through the customer's journey with us.”
G2 reviewer
Frequently asked questions
Why your business needs call and voicemail transcription software
Try everything we offer, free
Your 14-day free trial comes with our entire suite of marketing analytics tools.
No credit card required. No commitment (unless you love us, which we think you will).
Your 14-day free trial comes with our entire suite of marketing analytics tools. No credit card required. No commitment (unless you love us, which we think you will).
