CallRail remains the leader in Inbound Call Tracking, Conversation Intelligence, and more | G2 Spring Reports 2023

by

Brianna Weaver
X or Twitter icon
LinkedIn icon
Facebook icon
X or Twitter icon
LinkedIn icon
Facebook icon

CallRail continues its market-leading presence in Inbound Call Tracking, alongside five other categories in G2’s Spring 2023 report release. See how we ranked and hear from our customers on how they're using CallRail to market with confidence.

Jacqueline C.

Real Estate

Intuitive and Full of Call Routing Solutions!

02/28/2023

"Callrail is the most intuitive, extensive software solution for call/phone routing. You can do anything with it, and they can grow as large as you would like!"

LS

Lorianna S.

Vice President of Marketing - Marketing and Advertising

CallRail stays on the cutting edge of features and provides incredible support

02/23/2023

"CallRail has an incredible support team. They offer great pricing, flexibility, and an ever-growing list of features, integrations and tools that make tracking marketing across all channels - both online and offline - amazingly easy."

Leader in Actionable AI for Small Businesses

CallRail is a leader in Conversation Intelligence overall and amongst small businesses that want to utilize tools powered by AI to automate actionable call insights. CallRail has been future-proofing customers with AI-backed Conversation Intelligence since 2016 with high-quality call transcripts of near-human accuracy. The feature also secured Best Estimated ROI in the mid-market segment, demonstrating the impact this tool is having on business efficiency and ability to make data-backed marketing decisions.

N

Natalie G.

Marketing Account Manager - Marketing and Advertising

So Helpful in Measuring Lead Quality + Identifying Gaps in Sales Training

10/31/2022

"Being able to give specificity to all calls - being able to organize by marketing campaign. Being able to read call transcriptions to pull out the most important information rather than sitting through an entire 10-minute call."

Best of the best Attribution Software

CallRail continues to be a top provider for businesses looking for attribution software, with G2 distinctions of Most Implementable, Best Usability, and Best Results overall. Customers know they can trust CallRail data to provide an unbiased look at the results of their marketing campaigns, so they can make smarter decisions with every dollar.

SM

Stephan M.

Hospital & Health Care

Hands Down the best system

02/24/2023

"Call rail is an easy-to-use and relatively cost-effective platform when comparing it to its competitors. The call tree and integration features are quick to set up and work very well."

Fastest Implementation for Enterprise Businesses

In the Enterprise market, CallRail stood out from the competition by earning Most Implementable and Fastest Implementation for marketing analytics software - designed to simplify and optimize business marketing strategies and activities. When it comes to onboarding enterprise-level businesses with thousands of phone numbers across hundreds of locations, CallRail strives to make the process as smooth as possible with dedicated account management and support teams ready to assist businesses of any size.

DR

David R.

Owner - Tele-
communications

Great Product

03/02/2023

"It is super easy to set up and works like a charm. I created five tracking numbers and set them up on my websites in 15 minutes. Great Product!"

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.” Check out G2’s CallRail review page for more customer feedback:

Read our reviews on G2

Meet the author

Brianna Weaver
Brianna Weaver, Customer Marketing Manager, is passionate about celebrating customers through advocacy and storytelling.