5 ways Form Tracking upgrades marketing for real estate businesses

by

CallRail
July 18, 2024

As a real estate professional, you know how crucial it is to capture every lead in today’s extremely competitive market. Buyers and sellers are constantly submitting inquiries through the various forms on your website, social media, and marketplace apps.

You want to make sure you’re not missing out on potential lead sources and not wasting marketing dollars on tactics that aren’t generating quality leads. When added to Call Tracking, CallRail’s Form Tracking fills in the missing pieces of your customers’ journeys. It also gives you insights and automated features that help you focus on your most impactful marketing activities. 

Here are five ways Form Tracking can transform your lead generation.

1.) Discover what’s driving customers’ property inquiries

Uncover where inquiries originate, whether online or offline. By adding Form Tracking to Call Tracking, you gain detailed insights into lead activity, including whether inquiries come from online ads, offline campaigns, referral sources, or specific marketing channels. This gives you a comprehensive overview of your lead generation efforts.

"CallRail gives us insight into how and where the customer's journey begins and how we can improve it."
- Sarah Ozgun, Director of Marketing at Medallion Home

2.) Get insights into the complete real estate customer journey

Form Tracking, when combined with Call Tracking, shows the full journey of each lead, including all texts, calls, and form fills. See which encounters drove prospects to submit a form. For instance, if someone calls the number on your billboard but doesn’t submit a form on your website until a few days later, you’ll be able to see all of their actions in a simple timeline.

“The idea of asking a customer, where did you call from or where did you see this from, is never really that accurate. And the fact that you have to have somebody that actually asks the question and actually writes it down and tracks it all, when we first got CallRail, that was one of the big things that attracted us to it is that we could track what was working and what wasn't working.”
- Wade Micoley, CEO and Founder of RealtyHive

3.) See the effectiveness of your marketing spend

With visibility into which marketing initiatives are spurring form submissions, you can be more strategic about where you allocate resources. For example, if a social media campaign generates many inquiries, you can invest more in that channel. These types of insights help you get more for your marketing dollar while maximizing lead generation.

"Our lead management went from a free-for-all, firing from the hip situation to an organized, strategized and thought-out workflow."
- TJ Meaney, Online Sales Counselor, D.R. Horton

4.) Learn your true marketing ROI

As a real estate professional, you have to make a lot of decisions about where to spend your marketing budget. When combined with Call Tracking, Form Tracking closes the loop on your marketing efforts by tracking how prospects found you both online and offline – whether they interacted with an ad or used specific keyword searches – so you can then see how much you spent on those channels and what the results were. This gives you the big picture about the return on your investments.

In 1 year, CallRail customers typically see a return of 200% to 400%. 
- Hobson & Company, with CallRail

5.) Qualify and respond to prospects immediately

Timing has always been of the essence in real estate but it’s even more important in this current environment of high mortgage rates and limited inventory. Form Tracking provides you with the information and visibility you need to prioritize and follow up on form submissions from potential buyers and sellers. When prospects want to act fast, they may choose to work with the professional who responds first. With Quick  Responses, you can get notified instantly every time a lead fills out a form and prioritize the leads most likely to convert.

43% of buyers are in the market because it’s the right time for them, and 24% say they don’t have a choice in regard to the timing.  
- 2024 Home Buyers and Sellers Generational Trends Report, National Association of REALTORS® Research Group

Don’t miss out on any quality real estate leads

Unify your lead data and ensure you’re not missing out on lead sources. Add CallRail’s Form Tracking to Call Tracking to learn what’s driving form submissions and make smarter marketing decisions. 

Try CallRail’s Form Tracking for free now.
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Meet the author

CallRail
Serving more than 200,000 companies worldwide, CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence.