Centeno-Schultz Clinic is home to the nation’s most experienced orthopedic specialists performing stem-cell and platelet-rich plasma (PRP) medical procedures. The practitioners at Centeno-Schultz have one mission: getting patients back to what they love faster and without surgery.
“If I have to identify one single tool that we used along the way to get to where we are now, it’s CallRail.” Russell Cordova, Customer Experience Manager, Centeno Shultz
Marketing a top orthopedic clinic calls for a comprehensive and easy-to-navigate tool. Enter CallRail.
When Russell first started using CallRail, he found it easy to navigate, allowing him to look at previously unexplored territories and dig deeper into familiar marketing data. It helps him understand each step of their marketing campaigns and empowers him to make informed decisions on next steps for the clinic.
But what really helps him understand customer needs is Conversation Intelligence. Russell can home in on specific keywords in customer call transcriptions, see how many callers mention that same keyword, and decide how to market to similar patients in the future and better serve those in the funnel already.
His final thoughts? Russell would 100% recommend CallRail to anyone, especially for marketing.
“CallRail has been essential in helping us understand the market as it was, keep up with it as it is, and look at how it’s going to be in the future.”
To see how CallRail can transform your marketing, try it free for 14 days.
