Every year, Capterra curates reports on top-performing software based on trusted user reviews and popularity. We’re excited to announce that CallRail was named to Capterra’s Shortlist reports as a Top Performer in Predictive Lead Scoring and Emerging in Lead Management Software.
To be included in these reports is a huge testament to how our platform is helping businesses of all sizes. Our software rose to the top out of 481 products in the Lead Management software directory and 163 products in the Predictive Lead Scoring software directory!
Predictive lead scoring, as described by Capterra, often uses AI to apply predictive modeling to leads. Our Conversation Intelligence tool provides transcriptions and automated tagging of all your inbound phone calls in real-time using AI to analyze conversations.
Capterra characterizes lead management software as a centralized platform to manage lead details, score and segment leads, analyze and report performance, and record communication between sales personnel and leads. We do this best with Lead Center allowing users one unified inbox to have centralized conversations with customers.
Companies are considered for Capterra Shortlists based on two dimensions: user ratings and popularity. (Learn more about the Capterra methodology.)
“Capterra’s recognition of CallRail on its Shortlist in these categories is an important indicator that our analytics driven Lead Center solution is helping businesses of all sizes communicate with their leads and ensure no opportunity is ever missed,” said CallRail CEO Marc Ginsberg, “We’re incredibly grateful to our customers for continuing to trust us to build them a platform that ensures they market with confidence.”
CallRail has a 4.5-star rating from 147 reviews on Capterra. We’re so grateful to our customers for leaving reviews and making this recognition possible! To start a free trial of the award-winning Lead Center or any of CallRail’s products, sign up here.
