CallRail Named #1 Inbound Call Tracking Provider by G2 for Five Consecutive Years

CallRail is thrilled to share that for five consecutive years, we remain the #1 Overall Inbound Call Tracking provider on G2, the world’s largest and most trusted software marketplace. In that time, the overall Grid® for Inbound Call Tracking has grown to 27 providers. As options for inbound call tracking increase, we’re proud that so many businesses continue to choose CallRail as their preferred vendor.

“We’re thrilled to once again be recognized as the leading inbound call tracking provider on G2. It’s particularly meaningful to us because rankings are based on reviews highlighting the real-time impact we are having on our customers’ businesses. CallRail remains committed to delivering incredible products to businesses of all sizes across multiple industries that enable them to market with confidence,” said Marc Ginsberg, CallRail’s CEO.

In addition to our top placement on the G2 overall Grid® Report for Inbound Call Tracking, CallRail also achieved top recognition for inbound call tracking market presence and remained #1 for 5 consecutive years in the Inbound Call Tracking category for small businesses. We were awarded Leader distinction in additional categories including Marketing Analytics, Lead Capture, Conversation Intelligence, Contact Center, and Attribution. All rankings were determined by positive reviews from verified users compared to similar products in the category.

CallRail made big moves in the Attribution category, capturing Most Implementable, Best Results, and Best Usability overall. As defined by G2, Marketing Attribution software is used to determine how actions, events, or touch points during the prospecting and sales processes contribute to the success of their marketing and sales teams. We’re proud to provide a solution to help businesses of all sizes get deeper insight into their sales process and use that data to turn more leads into better customers.

In the Enterprise market, CallRail stood out from the competition in Marketing Analytics software (solutions used to simplify and optimize a business’ marketing strategies and activities) - earning Most Implementable and Fastest Implementation, as well as Best Estimated ROI among Contact Center software alternatives.

Read more CallRail reviews on G2 here.

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.” Check out G2’s CallRail review page for more customer feedback.

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