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Carly Cornforth

Carly Cornforth, Senior Customer Marketing Manager, pioneers our customer marketing campaigns with 10+ of experience in customer service, demand generation, and product marketing.

Automation Rules: Lead classification, simplified

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

5 form tracking features you didn't know you needed

Get the most out of your form tracking tool with these 5 key features. Read now.

5 reasons you should set up website visitor tracking (hint: it’s easy and included)

Not only is website visitor tracking included with your current CallRail plan, it gives you visibility into the specific ads, campaigns, or search terms that drive leads to your website and prompt them to call. Learn more.

How Conversation Intelligence improves the customer experience

Customer experience is the make-or-break factor that determines whether or not a business succeeds. To stand out from the competition and boost sales, businesses need to deliver an excellent customer experience at every step.

4 small-business communication trends (and how they improve customer experience)

Communication between customers and small businesses is digital-first. Here's how to use the latest trends to simply your marketing communications and meet customers where they are.

New feature roundup - September 2021 edition

We've made updates to our core products — Call Tracking and Lead Center — so that you can get even more out of the tools you love. Take a look at what's new at CallRail this month.

Why every marketing agency needs Call Tracking and Form Tracking

Agencies are powering up Call Tracking with Form Tracking to drive and prove ROI for their clients. Click through to learn the five ways how.

What is cross-selling?

Cross-selling is an important strategy for maximizing the value of your customer base. Learn what is it, the benefits of cross-selling, and the best ways to use this tactic.

New feature roundup - August 2021 edition

Our product team has been hard at work this month with product updates and new features that will make your life easier. Take a look.

Looking for more?

Feel free to visit our Help Center or ask the Community.